Contact iSpaan
Whether you're a learner, training provider, host employer or programme manager, our team is here to help.
Get in touch for support, enquiries or a platform demonstration. Let's connect your skills-development programme.
How can we help?
Choose the option that best describes you so we can direct your enquiry.
Learner Support
Attendance, stipend status, account access and programme questions.
Enquire about Learner SupportTraining Providers
Programme setup, learner administration, assessments and reporting.
Enquire about Training ProvidersHost Employers
Workplace learning, attendance verification and supervisor support.
Enquire about Host EmployersFunders & Programme Managers
Platform demonstrations, dashboards, compliance and programme monitoring.
Enquire about Funders & Programme ManagersHow Can We Help?
Share your enquiry with our team by email.
Frequently Asked Questions
Practical answers about the iSpaan platform.
1How does iSpaan verify learner attendance?
Attendance workflows use GPS location, QR records, timestamps and supervisor confirmations, depending on the programme and site configuration. Records can be reviewed through the programme's attendance and dispute processes.
2How is stipend readiness determined?
Readiness brings together attendance, workplace evidence, timesheets and required approvals under programme rules. A readiness status is not a payment guarantee; the responsible programme team confirms eligibility and processing.
3Can providers manage multiple programmes?
Provider tools bring programme administration and learner records together. Tell us about your programmes, sites and reporting requirements so we can demonstrate the appropriate setup and permissions.
4How do host employers verify workplace learning?
Authorised supervisors review workplace attendance, activities, timesheets and submitted evidence, with approvals handled according to the programme workflow.
5Can funders monitor programmes in real time?
Authorised programme dashboards provide visibility into recorded attendance, evidence, readiness and progress. What each partner can see depends on their access; freshness depends on submitted and verified records.
6How does iSpaan protect learner information?
Access is restricted by role and programme responsibilities. Our Privacy Policy explains how information is used, shared and protected, and how to raise a privacy enquiry. Read our Privacy Policy.
7Can iSpaan support programmes across multiple provinces?
Speak to us about a programme spanning multiple provinces or sites. We can walk through site administration, attendance configuration, partner access and reporting requirements in a demonstration.
8How do I book a platform demonstration?
Choose 'Book a platform demo' in the form and include your organisation, programme needs and preferred meeting times. Send the prepared email to our team to arrange a demonstration. Request a demo.
Ready to run a more connected skills-development programme?
See how iSpaan brings learners, attendance, workplace evidence, stipend readiness and employment outcomes into one operational view.